Distance Sales Agreement

Article 1 – Parties

1.1. Seller

Platform: Nirenga
E-mail: info@nirenga.com
Web: https://nirenga.com

1.2. Buyer

The person who purchases services by becoming a member of the Nirenga platform. The Buyer's first name, last name, address, e-mail address and telephone number are declared during membership registration.

Article 2 – Subject

The subject of this agreement is to determine the rights and obligations of the parties, in accordance with Law No. 6502 on Consumer Protection and the Distance Contracts Regulation, in relation to the AI-powered video production services (credit packages) that the BUYER purchases electronically from the SELLER's website https://nirenga.com.

The Buyer accepts and declares under the provisions of this agreement that they have been informed clearly, comprehensibly and in a manner appropriate to the online medium of the Seller's name, title, full address, telephone and other contact details, the essential characteristics of the service subject to sale, the sale price including taxes, the payment method and the exercise of the "right of withdrawal"; that they have confirmed this preliminary information electronically; and that they placed the service order thereafter.

Article 3 – Service Subject to the Agreement / Payment Information

The purchased service consists of AI-powered video production credits offered through the Nirenga platform. Credit packages are offered for sale in TL (Turkish lira) at the prices stated on the platform.

• Service Type: Digital content – AI Video Production Credit
• Payment Method: Bank transfer (EFT)
• Currency: TRY (Turkish lira)

The person to be invoiced and the person purchasing the service must be the same. The Buyer agrees to fully bear any damages arising from information being inaccurate or incomplete.

Article 4 – Date of Agreement and Force Majeure

The date of the agreement is the date on which the order is confirmed by the Buyer.

Circumstances that did not exist or were not foreseeable on the date the agreement was signed and that arise beyond the control of the parties (natural disasters, war, terrorism, riots, changes in legislation, technical infrastructure failures, cyber attacks, etc.) shall be deemed force majeure. If a force majeure event continues for 30 (thirty) days, each party shall have the right to terminate the agreement unilaterally.

Article 5 – Rights and Obligations of the Seller

5.1. The Seller accepts and undertakes to fully perform the obligations imposed on it under the agreement, except in cases of force majeure, in accordance with Law No. 6502 on Consumer Protection and the Distance Contracts Regulation.

5.2. Persons under 18 (eighteen) years of age may not purchase services from Nirenga.

5.3. Nirenga is not responsible for pricing errors caused by system errors.

5.4. Payments on Nirenga can be made by credit card (Visa, Mastercard, Troy) or bank transfer.

Article 6 – Rights and Obligations of the Buyer

6.1. The Buyer accepts and undertakes to fully perform the obligations imposed on them under the agreement, except in cases of force majeure.

6.2. By placing an order, the Buyer is deemed to have accepted the provisions of this agreement.

6.3. The Buyer accepts and declares that they are informed about the service details, pricing and the right of withdrawal on the platform.

Article 7 – Payment Procedure

The price of the purchased credit package is paid by bank transfer/EFT. Once the payment is confirmed, the credits are immediately added to the user's account.

For payments by bank transfer/EFT, the "Sender Information" must match the billing information and the order number must be entered in the description field.

Article 8 – Performance of the Service

Purchased credits are added to the user's account immediately upon confirmation of payment. Credits are used for AI-powered video production through the platform. The videos produced are stored in the user's account and can be downloaded.

Article 9 – Right of Withdrawal

Pursuant to Article 48 of Law No. 6502 and sub-paragraph (ğ) of Article 15 of the Distance Contracts Regulation, the right of withdrawal cannot be exercised for services performed instantly in electronic form or for intangible goods delivered instantly.

Since credit packages purchased on the Nirenga platform are added to the user's account immediately upon payment confirmation and qualify as digital content, they fall outside the scope of the right of withdrawal.

However, if the service cannot be provided at all due to a technical problem, the user may request a refund by applying to info@nirenga.com.

Article 10 – Confidentiality

The information provided by the Buyer in this agreement and the information notified to the Seller for the purpose of making payment shall not be shared with third parties by the Seller. Payment information is processed securely.

Article 11 – Disputes

In the event of a dispute arising from the implementation of this agreement, the Consumer Arbitration Committees, up to the value determined by the Ministry of Trade, and the Consumer Courts at the place of residence of the Buyer or the Seller shall have jurisdiction.

Article 12 – Entry into Force

By placing an order, the Buyer is deemed to have accepted all terms of this agreement. The Seller is obliged to present the preliminary information form of this agreement available on the website to the Buyer before the order is completed.